We do offer SLAs and 24/7 support on Yojimbo Enterprise Plans. If you're interested in round the clock support please contact us for more information.
Yojimbo is a WordPress enterprise support service on annual or monthly plans. Depending on the plan, support response time can be within 3 business days, within 1 business day or within 12 hours.
Support Response Times
- Limited free support is within 3 business days
- Premium (paid) support is within 1 business day
- Emergency support is available with Yojimbo Spot or Yojimno Spot+
Our Partners and 3rd Party Support
Japanese Native Support is also available through our partner, Site Rock.